Recap – Operational Solutions
Below is an annual recap report that I put together for the senior management team. Other than the programs I was managing, I also implemented a set of operational solutions into our workflows to help the new team to collaborate better with our vendors, automate processes, record our work requests, record the team’s work, and help me keep track and process the team’s annual $1MM+ expenses.
The most important tool that I have built for the team was the Dashboard, which was a knowledgebase (the team’s playbook). Every team member and team leader on my team came to rely upon this dashboard and refer to it on a daily basis.
- Z100% User Adoption